Frequently Asked Questions

Everything you need to know about your D.E beauty journey.

Are D.E products cruelty-free and vegan?

Yes, all D.E products are 100% cruelty-free and we offer a wide range of vegan-friendly formulas. Please check the product description for specific ingredient details.

How long does shipping take?

Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary depending on the destination, usually ranging from 7-14 business days.

What is your return policy for opened products?

We want you to love your skin. If you are not satisfied, we accept returns of lightly used products within 30 days of purchase for a full refund or store credit.

How can I track my order?

Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey in real-time.

Do you offer samples with purchases?

Yes! Every D.E order includes two complimentary samples of our best-selling formulas so you can discover your next favorite product.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Klarna for interest-free installments.